About
An independent service for sellers facing account restrictions
How we approach every case
Start from the notice
Everything begins with what the platform actually wrote. We don't apply a generic template before we understand the specific decision.
Separate the problems
An account suspension, a removed listing, a payment hold and a closure are different questions with different routes. We name the right one first.
Truthful evidence only
Appeals rest on information that can be checked. We help you find and present real records, and we turn down anything that would require inventing them.
You stay in control
You keep your logins, you make the changes, and you submit. We prepare, explain and review. We don't act inside your accounts.
What the service covers
Included
- Reading and explaining platform notices
- Identifying the official appeal or review route
- Document and information checklists
- Appeal and explanation drafts for you to submit
- Planning corrective steps before you submit
- Help with follow-up requests from the platform
Not included
- Guarantees of reinstatement, timing or release of funds
- Creating, editing or “improving” documents
- New accounts, account rentals or getting around restrictions
- Logging in to your accounts or submitting on your behalf
- Legal representation or legal advice
Why independence matters
We are not Etsy, Amazon, Stripe or Shopify, and we don't claim any partnership, inside contact or special status with them. That means we can't change their decisions, and it also means our advice is about your case, not about protecting a relationship with a platform.
Contact details
You can reach GetBackMyShop directly here.
- support@getbackmyshop.com
- +44 7308 693453
Have a notice you want to understand?
Start with a short case review. It's the quickest way to find out whether we can help.
No passwords required. Reinstatement is decided by the platform.