The service
GetBackMyShop is an independent service that helps online sellers and merchants understand platform notices, identify the official appeal route, and prepare appeals or explanations. We are not affiliated with, and don't act for, Etsy, Amazon, Stripe, Shopify or any other platform.
No guaranteed outcome
Reinstatement, review times and the release of any balance are decided solely by the platform concerned. We don't guarantee any outcome or timeline.
Initial review and paid work
The initial case review is free and doesn't commit you to anything. Paid support starts from $500. Paid work starts only after you accept a written scope and price.
Your responsibilities
- Give us accurate and complete information
- Submit appeals yourself, from your own account
- Keep control of your accounts and login details
- Follow platform rules and applicable law
What we don't do
- Create fake, altered or unverifiable documents
- Get around platform restrictions, rent accounts or open new accounts to evade enforcement
- Log in to your accounts or submit on your behalf
- Ask for passwords, verification codes, card details or API keys
Not legal advice
We are not a law firm. Information on this site and the drafts we prepare are not legal advice.
Information on this site
Guides and platform pages are general information based on official sources checked on the date shown. Platforms change their policies; check the current official page and your own notice before acting.
Your legal rights
Nothing in these terms limits the rights you have under the mandatory consumer protection laws of the country where you live.
Contact
Questions: support@getbackmyshop.com