Contact
Contact us
For anything about a suspension or restriction, the case review form is the best place to start. It asks for exactly what we need to give you a useful first answer.
About an account issue
Three short steps. No documents or passwords needed.
Request a free case reviewOther ways to reach us
For general questions, you can also use these channels.
Message us on WhatsApp
+44 7308 693453
Opening WhatsApp doesn’t send a case review. Please don’t share passwords or codes.
- Email: support@getbackmyshop.com
Privacy requests
To ask about, correct or delete information you have sent us, write to the privacy contact listed in our privacy notice.
Privacy noticeA note on safety
We will never ask for your passwords, two-step verification codes, recovery codes, card details or API keys, by email, WhatsApp or any other channel. If someone using our name asks for them, don't share them.