Skip to content
GetBackMyShop
Menu

Services

Appeal support by platform and problem

Every platform names, reviews and decides these situations differently. Pick your platform for the details that apply to you, or start from the problem you are facing.

Start from the problem

If you know what happened but not which process applies, these are the usual starting points.

My account or shop is suspended

Usually an account-level decision. First check whether the notice describes a fixable, temporary issue or a decision that needs a formal appeal.

My selling privileges or listings were removed

Often handled separately from the account, with its own appeal route per listing or per policy.

My payments or payouts are restricted

Payment accounts are reviewed for risk and verification. A hold, a reserve and a closure are different situations.

Another platform?

If you sell or take payments elsewhere, you can still describe your situation in the case review. We'll tell you honestly whether it is something we can help with.

Not sure where your case fits?

Choose “Not sure” in the case review and describe what you received. We'll help you place it.

Request a free case review Message us on WhatsApp

No passwords required. Reinstatement is decided by the platform.